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Terms and Conditions

Detailed Description of Good and / or Services
Vendo Consulting cc t/a REeSTORE is a business in the wellness industry that markets wellness products.
Delivery Policy
Subject to availability and receipt of payment, requests will be processed within 2-4 working days and delivery confirmed by way of email.
Return and Refunds Policy
The provision of goods and services by Vendo Consulting cc t/a REeSTORE is subject to availability.  In cases of unavailability, Vendo Consulting cc t/a REeSTORE will refund the client in full within 30 days.
Cancellation of orders by the client will attract a 5% administration fee.
All Warranties are between the customer and the manufacturer. Vendo Consulting cc t/a REeSTORE does not imply any other warranty or guarantee on the products it sells.
Vendo Consulting cc t/a REeSTORE and the Dispensing Pharmacy do not accept returns unless an incorrect product was dispensed. Products can only be returned for credit under the following conditions:
  • If the incorrect product is received, you must report this to info@reestore.co.za within 7 days of receipt of the goods. We are entitled to conduct an investigation before allowing you to return or have the product replaced.
  • In the unlikely event that goods supplied to you are damaged on delivery, you should notify us in writing via info@reestore.co.za within 7 days. After verification, the goods should be returned to us, together with any relevant documentation in case a claim needs to be made against the carrier. Upon return of the goods, a replacement will be sent.
  • A Return reference number must be obtained from Vendo Consulting cc t/a REeSTORE before goods can be returned.
Refunds/ Returns will not apply to goods that were delivered sealed and whose seal was removed after delivery, or to goods that are not suitable for return for health protection or for reasons of hygiene. 
Made-to-order mixes made specifically for the customer are also not subject to a right to be returned or refunded.
Customer Privacy Policy 
Vendo Consulting cc t/a REeSTORE shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.dhs.gov.za/Content/PAIA/paia_manual.htm
Payment Options Accepted
Payment may be made via Visa, Master Card, credit cards or by bank transfer into the Vendo Consulting cc t/a REeSTORE bank account, the details of which will be provided on request.
Credit Card Acquiring and Security
Credit card transactions will be acquired for Vendo Consulting cc by PayGate who are the approved payment gateway for Vendo Consulting cc.  All credit card transactions are 128 bit Secure Socket Layers – SSL – encrypted. The company registration documents and the sites registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate PayGate to obtain confidential information.
PayGate is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. PayGate Internet servers are protected by firewalls and intrusion detection systems.
Vendo Consulting cc does not have access to credit card details. PayGate continually reviews and enhances its security in line with technological changes.
Customer Details Separate from Card Details
Customer details will be stored by Vendo Consulting cc separately from card details which are entered by the client on Vendo Consulting cc secure site.
Merchant Outlet Country and Transaction Currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is ZAR (South African Rand).
Responsibility
Vendo Consulting cc t/a REeSTORE shall be exempted from and shall not be liable under any circumstances for any complaints or claim for any alleged shortage of delivery or failure of the alleged goods to comply with the contract, unless written notice is received by the Vendo Consulting cc within 7 (Seven) days after delivery of the goods to the Purchaser.
Country of Domicile
This website is governed by the laws of South Africa and Vendo Consulting cc t/a REeSTORE chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, P.O.Box 613, Edenvale, 1610, South Africa.
Variation
Vendo Consulting cc t/a REeSTORE may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company Information
This website is run by Vendo Consulting cc, a close corporation based in South Africa trading as Vendo Consulting cc and with registration number [CK2002/082393/23].
Export Restriction
The offering on this website is available to South Africa only.
Vendo Consulting cc t/a REeSTORE contact details